Streamlining & Automating Customer Complaint Management through Digital Process Consulting
Our client is an ISO 9001-certified company specializing in
indoor and outdoor air-insulated switchgear panels, vacuum
circuit breakers, control and relay panels, distribution feeder
pillar boxes, and substation automation solutions. They serve
leading utilities as well as the residential, industrial, and power
sectors across India. We collaborated with the client to
enhance and automate their customer support processes by
leveraging business process consulting.